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Bytham Shop Customer Needs

1. Community surveys indicate that the main categories of products and services for the shop are for convenience of product and services including:

  • Staple food products and groceries – especially local produce, and convenience foods.

  • Home consumable items such as stationery, greeting cards, local art and craft products and basic DIY items.  

  • Drop off and collection for deliveries, dry cleaning and shoe repairs

  • Newspapers and magazines, including home delivery

  • Grocery deliveries for limited mobility residents

  • Extended opening hours to cater for commuter hours, school bus collection times.

  • Post Office services.  If full sub PO services cannot be obtained then co-locating the periodic mobile PO service on site.



2. Community Hub; In rural communities local shops provide a valuable function as meeting places.  During the daytime a high proportion of the population are at home for at least part of the day, but social interaction opportunities are very limited.  To strengthen community cohesion shops that combine a drop-in informal cafe alongside the retail outlet have a proven track record for enhancing social contact.  Moreover, profit margins on cafe products are generally higher than shop retail sales and the improved footfall supports both operations.  Other activities, the provision of Wi-Fi, book exchange, promotion of local artwork and products etc all encourage community engagement.  The venue can also be used to promote other community activities further encouraging social contact.